The Creepy Caller Problem
June 29, 2026This type of unsettling interaction was the subject of “‘That Guy’: Addressing Patron Sexual Harassment in Reference Services,” a session of the American Library Association’s 2026 Annual Conference and Exhibition in Chicago on June 29. “‘That guy’ is someone who is weird for sexual purposes but not necessarily sexually explicit,” explained Jennifer Goodland, technical services … Continue reading The Creepy Caller Problem











