Daily Archives: March 21, 2018

Catherine Soehner (left) and Ann Darling pose with their book Effective Difficult Conversations: A Step-by-Step Guide (ALA Editions, 2017).

A Conversation with Authors Catherine Soehner and Ann Darling

March 21, 2018

What made you want to write about this topic? We wanted to write it because we were both terrible at having difficult conversations. Catherine’s initial attempts led to people being angry and defensive. Or she chose to ignore problems, which made these situations worse. Ann had conversations but failed to address the real issues, so … Continue reading A Conversation with Authors Catherine Soehner and Ann Darling