Content creation may seem like a novel function for libraries, but it’s nothing new. If you think back to the traditional library of yesteryear (or even traditional services in today’s library), you will notice plenty of examples of content being created. For instance, has your library ever done any of the following? Produced a pathfinder … Continue reading Libraries as Content Creators
Do you listen to what customers say online about your library? Oftentimes they’re asking questions or announcing that they’re inside the building. Other times they’re sharing their experiences, both good and bad. But almost all of the time they’re using social media tools like Facebook and Twitter to hold these online conversations. As library professionals, … Continue reading Follow Yourself
In the many presentations we have given over the years, one of the most powerful and most common questions we receive deals with psychology. The topic came up most recently when we were preparing a presentation on how library staff can communicate more effectively with information technology staff members. We initially wanted to emphasize that … Continue reading Develop Your Emotional Intelligence
How many passwords do you have? Michael has 221; David has 210. Some are for social media accounts like Facebook and Twitter, while others are for services used occasionally, such as SoundCloud (a place to store and share audio files) or Tripit (a travel app). The rest are for services and tools we have tried … Continue reading Unforgettable Passwords
Has your library ever thought about using technology and communitywide projects to connect with customers? It’s not easy to pull off, but if you’re successful, your library can make new friends and contacts and can provide useful knowledge or entertainment for the community along the way. Topeka, where David works, has done a number of … Continue reading Community Connections
It’s no surprise: As a profession, we are facing a rapidly developing issue of growing significance, and that is e-content. It comes down to this: Libraries often cannot offer the types and amounts of e-content our users want and need. A lot of material is simply unavailable for us to access and circulate in electronic … Continue reading Essential Bookmarks
Our mission with Outside/In has been to take useful ideas from the larger world of trends (outside) to see how they apply to libraries (in). In that vein, we’re bringing you a roundup from our spring Libraryland conference tour, during which we made several stops and met hundreds of amazing folks and organizations along the … Continue reading Spring Libraryland Tour
We librarians are experts at collecting. Our jobs, our departments, our very buildings have been designed to acquire content. There is, however, another side to content that many libraries haven’t yet fully explored, and that is content creation. Yes, we have books about how to create a graphic novel, how to learn a musical instrument, … Continue reading Create a Library “Tech Shop”
Welcome to the first Outside/In, our new column for American Libraries. Some readers may remember us from Public Libraries magazine, where we wrote the Internet Spotlight column about web topics relevant to librarians and the public library sector. Our goal with this new column is to share practical information, news, and tips about emerging web … Continue reading Add to Your (Library) Cart
