debriefing-potter

Becky Potter, Becky Potter, library experience supervisor at Calgary Public Library, shares debriefing tools the library uses to support frontline staff.

Becky Potter, library experience supervisor at Calgary Public Library, shares debriefing tools the library uses to support frontline staff on June 28 at the American Library Association’s 2025 Annual Conference and Exhibition in Philadelphia. Photo: Rebecca Lomax/American Libraries

A woman in a black top and a light patterned cardigan stands at a podium speaking into a microphone.