Mike Caulfield writes: “I’ve been thinking lately about what some of the deeper understandings are when it comes to using artificial intelligence (AI) for sensemaking. I think the simplest is probably this: Using AI is a process. There is a lot of techno-utopianism from the providers that will convince you that almost any question you have in the future will be answered perfectly. On the other side of the equation, many people argue that since AI responses are flawed the technology is worthless. As a person who has studied search and sensemaking, neither position makes sense to me.”