Suzan Karabakal writes: “As a UX research and design student at the School of Information, I was fortunate to be given the opportunity to conduct user research on Library Search, the University of Michigan Library’s discovery layer, last summer. My goal was to uncover how novice users approach Library Search features and functions, and to identify design opportunities to improve student experiences. After conducting interviews with librarians in the Learning and Teaching division, student employees who provide ‘Ask a Librarian’ services, and undergraduate students, I compiled a list of five key findings and five key design recommendations.”