
During the 2019 ALA Midwinter Meeting in Seattle, the ALA Office for Diversity, Literacy, and Outreach Services and the Office for Intellectual Freedom launched a new resource, “Hateful Conduct in Libraries: Supporting Library Workers and Patrons,” in response to a spike in reported hate crimes in libraries across the US, which the two offices began tracking in 2016. The resource outlines best practices on how to create environments that discourage hate speech and hateful conduct in the library, what steps library workers should take after an incident, and how libraries can better meet community needs.
Office for Diversity, Literacy, and Outreach Services, Feb. 14