Catherine Paolillo and Christopher Marcum write: “This study gathered feedback from student employees on the elements of our retention program that they see as critical to retaining them throughout their time on campus. Consistently positive feedback regarding flexible schedules and a supportive interview experience highlights the effectiveness of our hiring practices. Strong appreciation for the structured onboarding and training process indicates that our efforts to provide consistent and thorough preparation are successful. However, more work is needed to assess our need for direct day-to-day supervision for all students and to improve our performance appraisal process and specific work-preparation activities.”