Kelly Jensen writes: “Unlike the city of Chicago’s libraries, New York Public Libraries were ahead of the game last March in shutting down to prevent the spread of COVID-19 among patrons and staff. But now, amid continuously rising numbers, NYPL employees are demanding to be heard about mounting safety concerns. A group of NYPL workers published an open letter on Medium expressing disagreement with how library administration is spinning current and previous COVID concerns. They feel they haven’t been listened to, nor have their concerns as front-line workers at busy service desks across the city been addressed.”