Refusal as instruction: Equipping patrons to resist AI, data brokers, big tech, and more

Collection of Nos in multi-colored circles Hannah Cyrus writes: “There’s nothing neutral about Gmail, artificial intelligence, Microsoft, or Facebook. These tools, systems, and platforms endanger our patrons and communities in ways that are both direct (subjecting them to surveillance and selling their personal information to data brokers and government agencies) and indirect (via the growing political influence wielded by their CEOs). People, whether beginners or seasoned computer users, can tell that technology is no longer working for them. They may still be locked into some of these systems, but they are ready to start figuring out how to resist. This is where libraries can come in.”

Information Technology and Libraries, vol. 45, no. 1, Mar. 16

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Kelly Greig writes: “The century-old library in Stanstead, Quebec, that straddles the Canada-US border now has a new door so Canadians can get in after the US limited entry to the building last year. For decades, people in Stanstead were allowed to walk around the Haskell Free Library and Opera House, but last year the US limited access, [forcing potential Canadian users] to drive down the street and go through a border crossing just to get in the front door.” The newly installed door cost nearly $600,000.

CTV News (Toronto), Apr. 9; American Libraries Online, Apr. 14, 2025
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Sydney Butler writes: “Believe me, I know the pain of troubleshooting 3D prints to the point where I just feel like throwing my printer in the garbage and buying a new one. Tracing print issues back to specific printer problems can be a nightmare, but there are a few likely issues you should check before turning your printer into scrap.”

How-To Geek, Apr. 11
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Allen Jones and Sae Ra Germaine write: “Interlibrary lending and document delivery have never been neutral technical layers. They are shaped—sometimes constrained—by the platforms libraries choose to implement. Over the last 25 years, two broad models have emerged: centralized networks and regional or distributed networks. Against this backdrop, the National Library of Australia explored a third path: a national network of networks, which includes libraries of all types—academic, public, special, and corporate.”

Katina, Apr. 8
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William Bishop writes: “Digital books have grown in popularity over the past decade, but more Americans still read books in print than in digital formats. Overall, 75% of US adults say they have read all or part of at least one book in the past 12 months, according to a Pew Research Center survey conducted in October 2025. Much smaller shares say they have read an ebook or listened to an audiobook in the past year. While book reading is widespread, the survey also shows that participation in book clubs is much less common.”

Pew Research Center, Apr. 9
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Shana Lynch writes: “This year’s Artificial Intelligence (AI) Index report reveals AI’s capabilities are advancing quickly; less so, our ability to measure and manage them. The annual AI Index has tracked the field’s evolution since 2017, measuring everything from technical capabilities and research output to societal impact and public perception. The new report shows that AI models are achieving breakthrough results in science and complex reasoning, but at a concerning environmental toll. Meanwhile, AI’s workforce disruption has moved from prediction to reality, hitting young workers first.”

Stanford University Human-Centered Artificial Intelligence, Apr. 13
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On April 8, ALA announced the fourth and final round of recipients of its Libraries Transforming Communities: Accessible Small and Rural Communities grant, an initiative to help small and rural libraries increase the accessibility of facilities, services, and programs to better serve people with disabilities. The 300 funded proposals represent 46 US states and the Northern Mariana Islands, and 73% of selected libraries serve communities with populations of 5,000 or fewer. Fifty libraries will receive grants of $20,000, and 250 libraries will receive grants of $10,000.

ALA Public Programs Office, Apr. 8
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Cara Bertram writes: “On April 28, 1892, the first librarian of the Milwaukee Public Library (MPL), Klas August Linderfelt, was summoned to a meeting with library trustees and Mayor Peter J. Somers. There, Linderfelt was accused of embezzling $4,000, to which he admitted guilt and was subsequently arrested. Linderfelt’s arrest came as a shock to the library profession. Not only was he the head of the MPL, but he was also the president of both the ALA and the Wisconsin Library Association. A longtime and active member of ALA, Linderfelt was well liked by his colleagues, leaving them reeling at his arrest.”

ALA Archives, Apr. 10

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