Becky Siegel Spratford writes: “I am constantly correcting people—educated people, library users, readers—who think that when we buy a book for the library we get it in all formats for one price. They assume we pay slightly more [for electronic formats] than them, but they think for that price we get all those copies they see in our collections. We need to work on how we communicate this issue to our card holders. So how can we share this complex issue more easily?”