Antonia Bruno writes: “A trauma-informed approach acknowledges the frequency and intensity of clients experiencing adverse experiences that result in trauma. The trauma an individual experiences usually harms their worldview and sense of belonging with others. Applying a trauma-informed approach when interacting with clients can mitigate the negative impact of trauma on an individual and help them gain a sense of agency over their lives. Essentially, frontline workers can serve individuals with a lens that prevents retraumatization by having a holistic view of their experiences and amplifying their voices in the treatment process.”