Marydee Ojala writes: “Contingency plans should start with the premise that no library is completely immune from attack. In the case of the Canvas attack, the library can take on the role of help desk, as students may not know where else to turn for accurate information and will need advice, explanations, and a personalized roadmap of what to do next. This was not simply downtime; this was a major security breach. Warn students about the possibility of phishing emails. Look at existing collections that can provide alternatives to data provided on the Canvas platform.”