Youth Matters columnist Linda W. Braun writes: “Over the past two decades, I’ve trained many library staffers on how to work with teens and have written extensively on the topic. But I haven’t always gotten it right. With the pandemic prompting us to step back and think critically about our users and the programs we bring online, it’s also a good time to reflect on past missteps. I’d like to share some of the wrong ideas I’ve had and why some of my original thinking was incorrect, as a reminder of the importance of regularly reassessing how we serve teens through libraries.”