![People walk and sit at tables in an open library space with many windows (Photo: ©Monkey Business/Adobe Stock)](https://americanlibrariesmagazine.org/wp-content/uploads/2021/02/editions-feat.jpg)
Users at the Center of Everything
March 1, 2021For a long time, failure was unacceptable. Lauren is in her early 60s now and still remembers the crushing defeat when she received her first C, in 9th-grade algebra. She’s done pretty well at pleasing most of her employers, but not all. And it’s been only in the past several years that she’s begun seeing … Continue reading Users at the Center of Everything