Amy Holland writes: “The Americans with Disabilities Act (ADA)—while a good framework—must be bolstered by our libraries. In 2020, staff members at Irondequoit Public Library (IPL) in Rochester, New York, began rethinking our approach to accessibility and inclusion. With reduced hours and services during the COVID- 19 pandemic, we had an opportunity to reenvision how we wanted to welcome patrons back. ADA guidelines provide for a minimum standard of service, but we knew we could do better for the thousands of people who live with a disability in our community.”