When Boston College Libraries was forced to close its doors this spring during the COVID-19 pandemic, Rodrigo Castro, head librarian for access services, made a list. “I started identifying the tasks that individuals could do remotely versus tasks they could do onsite,” he says. “When you are in this situation, your workforce needs to become flexible.” Castro is one of many library leaders who found themselves managing their teams remotely because of the pandemic, developing new approaches to meet unprecedented challenges and continue providing vital services to the community.