Bill Furbee writes: “Early last year when Americans were advised to stay home to prevent the spread of the SARS-CoV-2 virus, libraries had to consider new ways to connect with the communities they serve. Most libraries already had an online presence pre-pandemic, and many offered virtual programming, providing a vital lifeline to the library for patrons sheltering in place. With such attention devoted to digital engagement, however, a new problem emerged: how to reach and support those who don’t have access to Wi-Fi, the internet, or even a device that can connect online.”