Craig Shapiro writes: “Walk into a library and you’ll feel it right away. It’s quiet but alive. People are reading, learning, applying for jobs, finding shelter, escaping for a moment into a story. No one’s selling anything. Yet the value being created is enormous. Libraries are not businesses. But they offer a model that many companies would do well to study. What if long-term success is more about building environments where people feel inspired, curious, and connected? That’s what libraries do. And that’s what the best organizations of any kind are learning to do, too.”