Once when I was working the reference desk, a seemingly normal community college student (no exposed underwear, multiple tongue piercings, neck tattoos, or a message shaven into his hair) asked why so many Civil War battles were fought in national parks. He wanted information on the subject because he had decided to write a research … Continue reading Why Librarianship Endures
Welcome to a showcase of the dynamic doers—a snapshot of those who have dedicated themselves to the profession, who have gone above and beyond, and whose contributions have been so significant and so varied. These individuals and institutions have been recognized by their colleagues and friends for jobs well done. From Joseph W. Lippincott recipient Thomas C. … Continue reading Dynamic Doers
Grant seeking is a marketing process. Simply stated, you define your library’s need and sell it to one who can fund your project. Librarians are their own best grant-proposal writers. No outsider can write a proposal as effectively as a “library insider” who fully understands the institution’s mission and priorities as well as the needs … Continue reading Winning Grants: A Game Planse
Over the years, librarians and researchers have studied the usage of books, journals, meeting rooms, photocopiers, programs, and just about any other resource or service libraries have chosen to provide. The reasons for doing so are simple: Librarians wish to provide their communities with resources and services of the highest utility, effectively foreseeing which materials … Continue reading Measuring E-Resource Use: Standards and Practice for Counting Remote Users
Charles Ogletree, Harvard Law School professor and founder of Harvard Law’s Charles Hamilton Houston Institute for Race and Justice, serves as one of several celebrity honorary co-chairs of the American Library Association’s Spectrum Presidential Initiative, an effort to raise $1 million in scholarships for minority students pursuing a master’s degreee in library and information science. … Continue reading Charles Ogletree on Race, Reading, and the Presumption of Guilt
Last time, I discussed QR codes and how they can link you to content that provides further information about an object. But what if you didn’t have to put barcodes all over everything you wanted people to scan? What if all it took to get that content was to walk up to an item or … Continue reading Your Reality, Augmented
Through community partnerships, Wauconda (Ill.) Area Public Library developed Spanish- and English-language brochures, as well as a video that was posted to YouTube. Housed in a brand-new doublewide trailer, the tiny Pinewoods branch of the Athens (Ga.) Regional Library System developed a volunteer ESL training manual that’s on the library’s website. These are among the … Continue reading Dollar General Invests in the American Dream
Public libraries have maintained that they are significant in boosting children’s literacy since the first children’s section was established in the late 1800s. But in times of economic uncertainty, decision-makers find it easy to levy budget cuts against discrete, relatively powerless entities such as libraries. Regional approaches create entrée for libraries to gain greater visibility … Continue reading Early Literacy: A Sustainable Statewide Approach
We strive to provide great customer service, yet few of us actually use the “C” word. We have many names—patron, borrower, user, reader—but “customer” remains controversial and typically we avoid it. Not so at Howard County Library, located in the Baltimore suburbs. At HCL, they embrace the term, feeling that it accurately conveys the relationships … Continue reading The Customer’s Always Right
When Noelle Rader, a junior at Brigham Young University (BYU) in Provo, Utah, applied for a student job in the library’s music and dance department, she was mostly looking to earn some money to pay rent and tuition. And as a music major and violist, she was also interested in working with the library’s viola … Continue reading Reaching Undergrads: Recruitment via Internship
Two different library stories in Texas crossed my desk in the past week that gave me pause. The first was the discouraging news from far southeast Jefferson County that county commissioners seeking to close a several-million-dollar deficit have zeroed out the $297,236 budget for the 80-year-old county library, which serves 33,000 residents in unincorporated and … Continue reading Facts, with a Generous Helping of Heart
Whenever I’ve created an instructional handout for students, I’ve struggled with what to include. For everything that ends up on the sheet, there’s usually five times as much that would be useful to students in the class. I include the URL to a web page with more content, but URLs are often long and I … Continue reading Guided by Barcodes
