![Headshot of Adrienne Doman Calkins](https://americanlibrariesmagazine.org/wp-content/uploads/2023/02/OMM-calkins.jpg)
Behavior Policy Reboot
March 1, 2023In preparing to welcome our patrons back amid a statewide mask mandate, library leadership realized our existing behavior policy was inadequate. Our policy lacked the nuances needed during a pandemic and didn’t cover our expanded virtual services. It needed more consistent and empathetic oversight when we knew our community was dealing with polarized and heightened … Continue reading Behavior Policy Reboot