Author Archive: Amy Holland

Headshot of column author Amy Holland

Beyond ADA Compliance

March 1, 2024

In 2020, staff members at Irondequoit Public Library (IPL) in Rochester, New York, began rethinking our approach to accessibility and inclusion. With reduced hours and services during the COVID- 19 pandemic, we had an opportunity to reenvision how we wanted to welcome patrons back. ADA guidelines provide for a minimum standard of service, but we … Continue reading Beyond ADA Compliance