Author Archive: Austin Persinger

Patron Xander Dianen returns a wagon to Summers County (W.Va.) Public Library.

An Uphill Battle

May 2, 2022

At the core of library work are stories. We listen to our patrons’ stories when we perform a reference interview, readers’ advisory, or a community needs assessment. We interpret these stories to supply our users with the best information and resources to fit their situation. Often, this is simple, but other times this requires close … Continue reading An Uphill Battle