Author Archive: Brandy Sanchez

Headshot of Brandy Sanchez

Culture of Care

May 1, 2024

According to the 2022 Urban Library Trauma Study from Urban Librarians Unite, nearly 70% of respondents shared that they had experienced violent or aggressive behavior from patrons, while 22% indicated that they experienced similar behavior from coworkers. When working with patrons, many libraries employ trauma-informed care, a practice popular in health care and social work. It … Continue reading Culture of Care