Mikkel Hellden-Hegeland and Thomas Thomson, both with Copenhagen Public Libraries, talked about the system’s program to increase usership. “Forty percent of the population is not using libraries,” Hellden-Hegeland said. “We need more users.” Strategies they are trying include increasing self-service at libraries so that staff can be moved to more targeted positions.
Mikkel Hellden-Hegeland and Thomas Thomson, both with Copenhagen Public Libraries, talked about the system’s program to increase usership. “Forty percent of the population is not using libraries,” Hellden-Hegeland said. “We need more users.” Strategies they are trying include increasing self-service at libraries so that staff can be moved to more targeted positions.