Melanie Napoleon Welch became director of ALA’s Public Programs Office (PPO) on May 2. She joined the Association in 2015 as PPO project director, was promoted to deputy director, and later took over as its interim director following the retirement of Deb Robertson in 2021. Welch has nearly 25 years of nonprofit management experience and started her career in environmental education and community engagement after receiving a master’s degree in biology. She answered our 11 Questions to introduce herself to ALA members.