Emily J. M. Knox writes: “I have started so many communications over the past few months with ‘This has been an incredibly difficult year.’ Difficult doesn’t quite describe what we all went through, of course, but words like agonizing or excruciating are not appropriate in the missives I send as interim associate dean for academic affairs in the iSchool at University of Illinois Urbana-Champaign. The past 18 months have been a period of improvisation and uncertainty, but the lessons learned will have long-term effects on LIS education and preparing faculty and students for the next crisis.”