Headshot of Adrienne Doman Calkins

Behavior Policy Reboot

March 1, 2023

In preparing to welcome our patrons back amid a statewide mask mandate, library leadership realized our existing behavior policy was inadequate. Our policy lacked the nuances needed during a pandemic and didn’t cover our expanded virtual services. It needed more consistent and empathetic oversight when we knew our community was dealing with polarized and heightened … Continue reading Behavior Policy Reboot


Academic Insights by Andrea Jamison

What Does Diversity Mean?

May 3, 2021

My study aimed to determine whether sampled policies had manifest messages of diversity and the degree of congruence between these policies and ALA’s “Diversity in Collection Development: An Interpretation of the Library Bill of Rights,” adopted in 1982 and last amended in 2019. Given that diversity is one of the core values of librarianship and … Continue reading What Does Diversity Mean?


3D-printed gun

A Patron Wants to Print a Gun: Now What?

August 9, 2018

The incident and the recent efforts by the Texas-based nonprofit Defense Distributed to publish blueprints for manufacturing 3D-printed guns has libraries across the country working to establish policies to block individuals from printing the weapons. On July 31, US District Court Judge Robert Lasnik issued a temporary restraining order to block Defense Distributed from publishing … Continue reading A Patron Wants to Print a Gun: Now What?



Coins for library fines

An Overdue Discussion

June 1, 2018

Point: Jenny Paxson, readers’ advisory librarian, Webster (N.Y.) Public Library Does your library charge fines? We do charge fines at Webster Public Library. How are the collected funds used? We use the funds—$71,000 collected from fines annually—as part of our operating budget. Without them it would be difficult to run the library. Do fines discourage … Continue reading An Overdue Discussion


Better Communication, Safer Facilities

Better Communication, Safer Facilities

September 14, 2015

Safety and security are everyone’s jobs. This includes the library director, every department head, every supervisor, all full- and part-time employees, library board members, Friends of the library members, elected officials, and even patrons—who can and should tell us about safety or security concerns when using our branches. Safety and security themes Facility safety and … Continue reading Better Communication, Safer Facilities