New mobile hotspot users attend a launch event at New York Public Library’s Mott Haven branch.

Bridging the Tech Gap

September 11, 2015

For years, libraries have helped bridge the digital divide by offering internet access at brick-and-mortar branches. Many are expanding this mission by offering patrons mobile Wi-Fi hotspots for checkout. New York City launched a program this year that provides 10,000 mobile hotspots to patrons across three library systems, and in 2014, Chicago Public Library rolled … Continue reading Bridging the Tech Gap


A Tale of Two Cities opening slide

Closing the Gap

June 28, 2015

The session, sponsored by the Library Information and Technology Association, offered two examples of public libraries that are experimenting with lending Wi-Fi hotspots to users in high-need communities in an effort to close the broadband adoption gap. Swarthout began the session by explaining how NYPL came to be a lender of Wi-Fi hotspots. He cited … Continue reading Closing the Gap