Libraries and COVID-19 Webinar: Providing Virtual Services

Free webinar offers practical tips on providing direct services while your library is closed

March 25, 2020

Note: This event has filled up, but please check back Friday, March 27 for the recording of this webinar.

Your physical library may be closed, but you can still offer direct services to your patrons. With many resources available digitally, and with the ability to provide reference via phone, chat, and virtual meeting tools, your services do not have to halt at a time when they are more important than ever. Please join our expert panel on Thursday, March 26, at 1 p.m. Eastern as they offer practical insights on how to start using—or increase efficient use of—your virtual tools.

Panelists include:

Jason Griffey, director of strategic initiatives at NISO
Francisca Goldsmith, consultant at Library Ronin
David Lee King, digital services director at Topeka and Shawnee County Public Library
Lindsey Gervais, digital pedagogy specialist at Gale

This free, 60-minute webcast begins at 1 p.m. Eastern on March 26. Registration is full, but please check back March 27 for the recording.

In case you missed it, view the March 20 AL Live COVID-19 webinar here, and stay tuned for upcoming events via social media, AL Direct, and the American Libraries website.

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Free Webinar: Libraries and COVID-19

Managing strategies and stress

ALA Recommends Libraries Leave Wi-Fi Open During Closures

Latest Library Links

18h

Sarah Wild writes: “The Library of Congress (LC) is home to more than 175 million works humans have produced, from ebooks to ancient scrolls, which it aims to preserve for future generations. But even a library this extensive can only preserve a fraction of the books published annually around the world, let alone other formats. To learn more about how LC makes its weighty decisions about shaping our society’s collective memory, Scientific American spoke with the library’s collection development officer Joseph Puccio, who retired last month, and director for preservation Jacob Nadal.”

Scientific American, July 16
21h

Nick Tanzi writes: “For many library workers (and the public at large), artificial intelligence (AI) is an unfamiliar, poorly-understood technology. This is unsurprising when we look at the speed at which AI has been moving; we are in an environment of constant change, rapid innovation, and little regulation. There are enough problematic aspects of AI (algorithmic bias, hallucination, privacy concerns, etc.) where it would seem prudent to simply avoid the technology, at least until things settle further. This would be a mistake! Early engagement is critical to understanding artificial intelligence, and a working knowledge of AI within the library is necessary.”

The Digital Librarian, July 17
2d

Shannon McClintock Miller writes: “Genrefication is the process of organizing, classifying, and categorizing items into genres, making it easier for our readers to browse and find books they want to read. It also helps our teachers find books they want to tie to the curriculum and use with their students in the classroom. I would love to share 10 tips for genrefication that I have used within our library at Van Meter (Iowa) School.”

The Library Voice, July 21
2d

Michael Kimmelman writes: “The other day, I wrote about two new branch libraries in New York City, which share an unusual feature: They’re both paired with 100 percent affordable housing developments. The economics of building subsidized housing in America depends on land that costs little or nothing, which almost inevitably means building on public land. But having sold off much of what it owned, New York no longer has a large inventory of big, usable lots for deeply affordable projects. The city does own library branches, however. And they occupy public land in the heart of many neighborhoods.”

New York Times Headway, July 17
3d

Cindy Hohl writes: “As we look ahead to meet the information needs of our membership, it is important that we stand united to remember why we work in this trusted profession. ALA has some big goals ahead with the hiring of the next ALA executive director, celebrating the Association’s 150th anniversary, creating a strategic plan to elevate the role of ALA throughout the field, and ensuring that we have strong member leadership to offer guidance and support. Our core values help us see that what one holds sacred is a touchstone in advancing this work as we strive to serve everyone in #AGoodWay together.”

American Libraries column, July/Aug.
3d

Trey Walk writes: “Over the past few years, new policies and laws in Florida have stopped teachers from discussing sexual orientation and gender identity, while also repressing any honest efforts to grapple with systemic racism and slavery. [But] many people have taken a stand against these prejudiced policies, including in Florida. Their goal: to build a brighter future for the state. We hope today’s leaders fighting censorship in Florida can offer a blueprint to people across the US to further truly free and just education.”

Human Rights Watch, July 18
4d

Angela Dennis writes: “Young scholars, parents, and staff from the East Tennessee Freedom Schools program, a local summer enrichment program, marched in downtown Knoxville July 17 to protest literary censorship in public schools and libraries across the country. Recent legislation in Tennessee has fueled concerns about literary censorship. In May, Gov. Bill Lee signed into law an expansion of the Age-Appropriate Materials Act. Opponents fear the new law might exclude the perspectives of marginalized groups in educational materials. The Knox County Schools Board recently revised its library policy to align with the new state law, further fueling debate.”

Knoxville News Sentinel, July 18