First, bear in mind that service models will depend on existing structures at your institution, but they are also fluid and can evolve. Your organization will have to consider both immediate and long-term needs. Second, be aware that bibliometrics services often take a long time to establish and even longer to become integrated into the … Continue reading A Measured Method
Public liability insurance. This covers the building and grounds, the contents of the building, library vehicles, and any accidents involving patrons on library property. It’s important to have adequate coverage in the event of a major claim. It’s also important that a library not be under- or overinsured. If underinsured, the library will have to … Continue reading Covering Your Bases
Like most labor performed in technical services, the work required to maintain e-resources and resolve access issues is largely veiled. We hope that highlighting the breadth and depth of e-resource access issues will help nontechnical services staffers better understand them. We also hope library administrators will reconsider what support—especially staffing—needs to be allocated to maintaining … Continue reading Mending Broken Links
Focus on andragogy when teaching adult students. Pedagogy centers on how children learn, while andragogy is about how adults learn. Activating our adult students’ prior knowledge allows them to reflect on what they may already know about a topic and build on that with new information. Allow adult students to choose different paths and skills … Continue reading Busting Brain Myths
Total population counts for the states and the nation were released in March 2021 and launched the apportionment process to redistribute seats in Congress. Public redistricting files followed, released in August 2021. This dataset consists of six tables that include population by race, ethnicity, age above 18, group quarters (the population living in college dorms, … Continue reading Crunching the Numbers
Whether or not a library wants a specific element on its site may be irrelevant; the web design and user experience fields are now based on the science of usability, not subjective judgments. Back in the early days of the web, a fair amount of design work happened in a vacuum, lacking real guidelines and … Continue reading Taming the Wild Web
In general, there are four approaches that libraries can take in relation to patron privacy. As library leaders consider implementing new tools for improving user outreach, they need to consider which model best suits their mission and strategic initiatives: Strict privacy. At one end of the spectrum, the library configures its integrated library system (ILS) … Continue reading A Model for Privacy?
Most libraries use one or more library engagement platforms—such as newsletters, mobile apps, or reservation systems—for communications like notifying customers about upcoming events or inviting them to browse materials and check something out. These interactions are touchpoints where the library and customer connect, not unlike a physical reference or circulation desk. Let’s consider how libraries … Continue reading Ways to Connect
The Toward Gigabit Libraries Toolkit is a free, open source learning, diagnostic, and advocacy resource funded by the Institute of Museum and Library Services. The kit’s Creative Commons license allows users to remix, adapt, and build on the work, making it a powerful starting point for training in library organizations. The toolkit’s aim is to … Continue reading Diagnose and Fix
As access remains limited and fewer staffers work onsite than before the pandemic, launching a digital repository via traditional, onsite hardware may be impractical or even impossible. Our world may be opening up again, but trends such as remote working and online education are likely to continue. To host cultural resource collections in a remote … Continue reading Head in the Cloud?
Digital preservation is a relatively young field. And as a result, it lacks established pathways and processes. What’s more, guidance for practitioners has been purposefully written from a high-level perspective to allow for flexibility by different types and sizes of institutions. But to translate lofty digital preservation theory into on-the-ground practice, we need workflow documents … Continue reading Recipe for Success
The tech company Cisco predicts that by 2022, video will account for 82% of all internet traffic. In recent years, large libraries have jumped on this trend, producing recorded author events, tutorials, and promotional videos; since the pandemic began, the popularity of online videos has exploded even further. Ubiquitous as it is, much video content … Continue reading Inclusive Media
