LSSI Finds More Resistance to Its Library-Management Bids

February 16, 2011

Officials approved an agreement February 8 to keep the city of Stockton, California, running the Stockton–San Joaquin Public Library, continuing a partnership that dates back to 1910. In voting to maintain the arrangement, the Stockton City Council and the San Joaquin Board of Supervisors rejected a bid by Library Systems and Services (LSSI) to operate … Continue reading LSSI Finds More Resistance to Its Library-Management Bids


computeronbookswebonly.jpg

E-Learning: The Product of a Risk Is a Lesson

February 15, 2011

Libraries’ staffs and users alike are showing a keen interest in e-learning. Fortunately, there is no shortage of books, peer-reviewed journal articles, and online materials and internet-based resources about best practices in e-learning. However, a review of these sources suggests that libraries are far behind other organizations in developing effective and comprehensive e-learning programs. If … Continue reading E-Learning: The Product of a Risk Is a Lesson


Running a Passport Acceptance Facility at Your Library

February 1, 2011

Becoming a PAF has paid off for Cuyahoga County (Ohio) Public Library. Last April, we made passport processing and photo services available seven days a week at seven branches from opening until one hour before closing. We have since collected more than $100,000 in execution fees. This new revenue stream has enabled us to restore … Continue reading Running a Passport Acceptance Facility at Your Library


Dominican Republic President Leonel Fernandez on Libraries

January 25, 2011

In what looks very much like the beginning of a beautiful friendship, Dominican Republic President Leonel Fernández recently visited American Library Association Headquarters in Chicago, accompanied by First Lady Margarita Cedeño de Fernández, to talk with ALA staff about libraries. Fernández spoke passionately, but pragmatically, about his plans for developing a superior public library system … Continue reading Dominican Republic President Leonel Fernandez on Libraries


Plugging into the TED conference @ your library

January 25, 2011

Princeton (N.J.) Public Library hosted a two-day TEDx event, December 7-8, 2010, while thousands of “Tedsters” simultaneously attended over 100 similarly organized events about women’s issues in cities as diverse as Geneva, Pittsburgh, and Dubai. TEDx events, spinoffs of the TED annual nonprofit conference whose mission is “ideas worth spreading” are free, independent, and highly … Continue reading Plugging into the TED conference @ your library



outsourcing.jpg

Get Ahead of Outsourcing

January 19, 2011

How will politicians and library leaders respond to the challenges of shrinking budgets, increased community expectations, and ever aggressive competition? One approach is to replace current library management teams with private profit-driven companies whose first strategy is to attack labor cost. In a September 26 New York Times article titled “Anger as a Private Company … Continue reading Get Ahead of Outsourcing



YearInReview-Webart.jpg

The Year in Review 2010

January 3, 2011

1. Supply and Demand Several Fox TV affiliates aired a segment June 28 titled: “Are Libraries Necessary, or a Waste of Tax Money?” The answer should have been apparent before the question was even asked: Gate counts and circulation documented that libraries were more in demand than ever, and patrons were not about to surrender … Continue reading The Year in Review 2010


Info Pro: Adopting Tools from the World of Business Consulting

Info Pro: Adopting Tools from the World of Business Consulting

January 3, 2011

As professionals serving increasingly business-savvy consumers, librarians must realize that we are, in fact, consultants. As such, we need to adopt some of the tools and thinking of business consultants to better communicate our value to library customers. We do that by creating what is called a ServiceScape environment, which is essential for building and … Continue reading Info Pro: Adopting Tools from the World of Business Consulting



12 Ways Libraries Are Good for the Country

December 21, 2010

Americans love their libraries, and advances in technology have multiplied the ways in which libraries enrich the quality of life in their communities. Whether they are in an elementary school or a university, a museum or a corporation, public or private, our nation's libraries offer a lifetime of learning. To library supporters everywhere—Friends, trustees, board … Continue reading 12 Ways Libraries Are Good for the Country