Amber Reichert, director of content strategy for communications and UX at University of Virginia, and Jarrod Wilson, head of technology services at Kalamzaoo (Mich.) Public Library share insights on technology at the American Library Association's 2025 Annual Conference and Exhibition in Philadelphia.

Generative Generations

June 30, 2025

The June 30 panel at the American Library Association’s 2025 Annual Conference and Exhibition in Philadelphia gathered library technology experts to discuss ways that AI—and other technologies—are impacting libraries this year and how they may evolve in the future. AI technology is developing rapidly. “Usually a cycle of technology is a decade long,” says Marshall … Continue reading Generative Generations



Illustration of computer-related icons with the text 2025 Library Systems Report

2025 Library Systems Report

May 1, 2025

Companies continue to tailor products to the diverging service needs and collections of public, academic, school, and special libraries. Library services platforms (LSPs) designed for academic libraries, for example, are not well suited for public libraries. This stratification further narrows customers’ choices. The expectation is that a handful of established players will continue to drive … Continue reading 2025 Library Systems Report


Photo of the January 2025 Palisades fire

Sustaining for the Future

March 3, 2025

But providing access to technology, shelter, and information after extreme weather is only one way libraries are grappling with sustainability. Many are also guiding communities with information to address urgent and emerging ecological threats, such as air and water pollution, food insecurity, and diminishing natural resources, as well as economic, political, and social disruptions. Libraries … Continue reading Sustaining for the Future


Headshot of Sarah Tribelhorn

Assessing AI

March 3, 2025

Training and operating AI tools like large language models, for instance, require substantial computational power. Generating one image could use as much energy as charging an average smartphone, according to a 2023 study by AI developer Hugging Face and Carnegie Mellon University in Pittsburgh, the first study of its kind to measure the carbon and … Continue reading Assessing AI


Illustrated number 2024

2024 Year in Review

January 2, 2025

New values for challenging times On January 21, ALA Council approved five new Core Values • access • equity • intellectual freedom and privacy • the public good • sustainability Council cochairs Erin Berman and Sara Dallas explained the reasons for the changes: “This is a crucial moment for our profession, as our library community … Continue reading 2024 Year in Review


Episode 93: Decoding AI

Call Number Podcast: Decoding AI

March 11, 2024

First, American Libraries Associate Editor Megan Bennett speaks with Cheryl Eberly and Larry Singer, both from Santa Ana Public Library in California. They discuss the library’s initiative, which provides neurodivergent youth with access to robots that help them build social-emotional skills. This includes an AI robot named Moxie, who is available for checkout. Then, American … Continue reading Call Number Podcast: Decoding AI


Field Guides by Lorcan Dempsey

Predicting the Unpredictable

March 4, 2024

Scholars Michael Barrett and Wanda Orlikowski note in a March 2021 paper that technologies deployed at scale have both constructive and problematic outcomes. As library decision makers position the library as a source of advice and expertise, as they determine the products and services to invest in, and as they consider the welfare of their … Continue reading Predicting the Unpredictable


Reading Between the Bots

Reading Between the Bots

March 1, 2024

According to a May 2023 survey of academic librarians by Leo S. Lo, professor and dean of the College of University Libraries and Learning Sciences at University of New Mexico in Albuquerque, about 45% of respondents said they have a moderate understanding of AI concepts and principles. Seventy-four percent underscored the urgent need to address … Continue reading Reading Between the Bots


The World of AI

The World of AI

March 1, 2024

A hot topic in many industries, generative artificial intelligence (generative AI) has increasingly occupied our cultural consciousness since the large language model ChatGPT debuted for public use in November 2022. Some libraries are playing a unique role in charting a path through this new technological territory as the boundaries of AI’s uses and impacts continue … Continue reading The World of AI


A photo of Moxie, an artificial intelligence robot used at Santa Ana Public Library.

Realizing Potential

March 1, 2024

As many types of AI become commonplace, library workers in particular will be at the forefront of evaluating their significance in the information realm. American Libraries touched base with professionals at five public, school, and academic libraries who are using, and innovating with, this emerging technology. Robots in Residence Santa Ana (Calif.) Public Library Some … Continue reading Realizing Potential


Screencap from Grammarly's text generator depicting a passage with a prompt to rewrite with a food pun

Common Forms of AI

March 1, 2024

Text generators Tools that generate text based on user prompts. Examples: copy.ai, Anyword, Peppertype, Grammarly Uses: Automate drafting of routine documents like overdue notices or new cardholder welcome messages, draft marketing copy or web page text Controversies: » Sports Illustrated was recently criticized for publishing AI-generated product reviews on its website, which it blamed on … Continue reading Common Forms of AI