Author Archive: Emily Udell

Image of multiple drawn faces with different moods.

Working for Well-Being

June 3, 2024

Institutions continue to innovate while meeting community needs, piloting targeted tools, dedicating roles and spaces to well-being, and investing in specialty programming and services for both patrons and staff. American Libraries spoke with workers from four libraries that are pioneering mental health practices in the field. Supporting Staff Strategically Oak Park (Ill.) Library When, in … Continue reading Working for Well-Being


The World of AI

The World of AI

March 1, 2024

A hot topic in many industries, generative artificial intelligence (generative AI) has increasingly occupied our cultural consciousness since the large language model ChatGPT debuted for public use in November 2022. Some libraries are playing a unique role in charting a path through this new technological territory as the boundaries of AI’s uses and impacts continue … Continue reading The World of AI


In Their Own Words

In Their Own Words

January 2, 2024

Phan had volunteered for essential duties, including monitoring the parks that remained open, and had become busier than ever as people turned increasingly to outdoor activities. In January 2021, his work took him to central Kentucky, where NPS had recently acquired Camp Nelson, a former US Army base that was once a destination for many … Continue reading In Their Own Words


Baby caps and new parent resources for patrons

Special Delivery

June 1, 2023

“We had run out of books to read,” says Spence, a mom of two who works at the Grosse Pointe Public Library (GPPL) in suburban Detroit. Her children were ages 1 and 6 at the time, and she says the gift “felt like Christmas for everyone in the house.” When she returned to onsite work, she … Continue reading Special Delivery


Photo of Ava Kirtley, who raised money to purchase books from frequently banned lists and gave them away to teens in Walla Walla, Washington.

Meeting The Challenge

May 1, 2023

In summer 2021, several parents and community members challenged a handful of books at the school, including the memoir Gender Queer by Maia Kobabe. In response, Kirtley and about 40 of her peers met that fall at a student-run social justice club to discuss how to respond. They made plans to attend the next school … Continue reading Meeting The Challenge


Pickens County (S.C.) Library System's blood pressure medical kit

A Checkup for Checkout

March 1, 2023

“We’re a fairly tight-knit, smaller community, so we get to know our patrons very well and we hear a lot of different challenges that they’re facing in their everyday lives,” says Lepore, director of North Scituate (R.I.) Public Library (NSPL). She and library staffers began searching for ways to address pandemic recovery with a focus … Continue reading A Checkup for Checkout


Illustration of clothing

Embracing Expression

January 3, 2023

“We have a diverse staff that wants this kind of thing,” says the associate librarian at Salt Lake City Public Library’s (SLCPL) Glendale branch. And Clark had been looking for new ways to connect staff members with local outreach efforts. Gender-affirming closets—places or events where people can sort through free clothing, accessories, and makeup to … Continue reading Embracing Expression


Antiracist storytime

Antiracist Storytimes

May 2, 2022

“It was just joyful,” says Jessica Ralli, coordinator of early literacy programs at BPL. “It was a very diverse crowd and majority nonwhite.” About 75 families attended the event, which was minimally marketed because of concerns about gatherings amid the spread of the Delta variant of the coronavirus. “The content was timely,” says Ralli, “and … Continue reading Antiracist Storytimes


Elgin (Ill.) Area Pandemic Team

Relief for Renters

March 1, 2022

In March 2021, Gail Borden Public Library District (GBPLD) received a grant contract from the Illinois Department of Public Health with a budget of up to $415,000 to create the Elgin Area Pandemic Assistance Team. Part of the department’s Pandemic Health Navigator Program, the project connects people with community and municipal resources that address pandemic-induced … Continue reading Relief for Renters


Foodlink Community Café in Rochester (N.Y.) Public Library’s Central Library provides culinary training and work experience for people who have faced barriers to employment. Photo: Foodlink

Cafés with a Conscience

November 1, 2021

“We talked about how we could make things better in our neighborhood,” says Patricia Uttaro, director of RPL and Monroe County Library System. “We have been doing a lot of work with our library on social justice and conversations on race. We wanted to find a solution there.” RPL collaborated with Foodlink, a local nonprofit … Continue reading Cafés with a Conscience



Human visitors explore the butterfly garden at Kokomo–Howard County (Ind.) Public Library’s South branch. (Photo: Kokomo–Howard County (Ind.) Public Library)

Where Monarchs Reign

March 1, 2021

Drawing on their existing relationship with KHCPL, the gardeners discussed planting a community butterfly garden—a sanctuary designed to attract and support the colorful winged creatures at all stages of life—on the grounds of the system’s South branch. “What I love best is that when they wanted this for their community, they first thought of the … Continue reading Where Monarchs Reign