Massive SirsiDynix Reorganization Streamlines Customer Service

May 12, 2010

Company announces new logo, new brand, and "all hands on deck" approach to customer service SirsiDynix announced May 12 that the company is undertaking a massive overhaul that will include consolidating its customer support staff under one roof, launching a new website, unveiling a new brand, revamping its Customer Support Center, and expanding the firm's … Continue reading Massive SirsiDynix Reorganization Streamlines Customer Service


Ruling: Washington Libraries Can Deny Adults Unfiltered Internet

May 10, 2010

The Washington Supreme Court issued a 6–3 decision May 6 that affirmed a rural library system’s policy of refusing to temporarily disable an internet filter at an adult’s request. The ruling does not alter federal case law. Filed with the U.S. District Court in Spokane in 2006, Bradburn v. North Central Regional Library had been remanded … Continue reading Ruling: Washington Libraries Can Deny Adults Unfiltered Internet


Winning the Budget Wars

May 6, 2010

Library publications and blogs are filled with two types of articles these days: horror stories and fantasies. First, the horror stories. These are the news reports of budget cuts, most of which are in fact quite horrible. Academic Library X is getting its budget cut by 30%; School District Y is firing all of its … Continue reading Winning the Budget Wars



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Reference Renaissance

April 30, 2010

Although some may question the notion of a reference renaissance (did reference ever really die?), few would deny that “reference has been transformed from an area that focused on resources and artifacts to one that explores a human process of questioning, contextualizing, and learning.” So notes the introduction to Reference Renaissance: Current and Future Trends, … Continue reading Reference Renaissance


Communities Thrive @ your library

April 28, 2010

With Americans turning to libraries in record number for employment resources and technology support, the nation’s libraries marked National Library Week, April 11-17, with exhibits, programs, and activities celebrating libraries and community and cultural centers. Libraries nationwide contributed photos to American Libraries, which we collected here. Bestselling author Neil Gaiman, National Library Week honorary chair, … Continue reading Communities Thrive @ your library


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Titles for Teens

April 27, 2010

Librarians who work with teens will welcome these useful guides. In Booktalking with Teens, Kristine Mahood explains how to use booktalks to engage teens with the library. She discusses what teens are reading (and how to find out); surveys various genres, including graphic novels and classics; and outlines the steps in making booktalking a success. … Continue reading Titles for Teens


Faculty Survey Tracks Changing Perceptions of Libraries

April 21, 2010

A new survey of U.S. colleges and universities has some troubling findings for libraries about their declining use by faculty, but also holds clues as to how they can maintain their relevance. The report of the results, Faculty Survey 2009: Key Strategic Insights for Libraries, Publishers, and Societies (PDF file), summarized the findings as: “Basic scholarly … Continue reading Faculty Survey Tracks Changing Perceptions of Libraries


2010 HAPLR Index Released

April 20, 2010

The 2010 version of Hennen’s American Public Library Ratings, using the latest federal data reported by 7,930 public libraries in the United States, was released April 15. Published since 1999, the HAPLR Index identifies the public libraries in America with the highest input and output measures. As index author, I add the scores for each … Continue reading 2010 HAPLR Index Released


Dipping into the Stream

April 20, 2010

When you think of Twitter, you might think of Oprah. You might think of Ashton Kutcher. But do you think of Roy Tennant, Jessamyn West, and ALA’s Association of College and Research Libraries? While social networks are useful for keeping up with celebrities, friends, and family, they’re also valuable professional networking tools that can connect … Continue reading Dipping into the Stream


Tell Us a Story

April 20, 2010

There’s nothing quite so satisfying as a good story well told. We all tell stories, and libraries are the best places in the world to share them. With a growing national trend toward taking advantage of the cultural and literary programs, personalized professional learning assistance, and community social hub that good libraries offer their constituents, … Continue reading Tell Us a Story


Joseph Janes

The Biggest Front Porch

April 20, 2010

There are few pleasures in life as rewarding as being in the presence of a great storyteller—an opportunity I get every year when the University of Washington SLIS hosts the Spencer Shaw Lecture, in honor of our beloved emeritus faculty member. This year’s treat was Patricia McKissack, whose talk was titled “On the Front Porch … Continue reading The Biggest Front Porch