Usually, very few respondents say they have relationship-building skills. When participants are asked to reflect on what they want to get better at, most list skills related to connecting with community members. For example, respondents have said they want to get better at being outgoing, be okay with asking for help, eliminate social anxiety, and … Continue reading Community over Comfort
Sometimes when patrons learn their library will take an equity approach to programs and services, they wonder, “What is going to happen to everything that I love about the library?” In anticipation of this question, equity consultant LaKesha Kimbrough suggested that the planning team for the California Library Association’s Building Equity-Based Summers (BEBS) initiative, of … Continue reading One Goal, Many Approaches
On the surface, the staffers who decided to put up the banner most likely wanted people passing by to know that libraries provide a variety of services that go beyond checking out materials. Perhaps they also hoped that if members of the community knew more about these services, they would perceive the library as a … Continue reading Achieving Relevance
Consider, for example, a library activity in which teens can talk about the spaces that make them feel comfortable and can help design an area of the library that is just for them. In this exercise, teens articulate what evokes happiness and calm—two emotional states that are central to positive mental health—and are given an … Continue reading Crisis Averted
The pandemic has only reinforced questions youth services staffers have asked themselves before: What skills, knowledge, and mindsets are needed to serve young people and their caregivers in the modern age? And in particular, what does it take to reach nondominant youth and families? (That is, those who belong to historically marginalized groups and may … Continue reading What Does It Take?
With the pandemic prompting us to step back and think critically about our users and the programs we bring online, it’s also a good time to reflect on past missteps. I’d like to share some of the wrong ideas I’ve had and why some of my original thinking was incorrect, as a reminder of the … Continue reading It’s Okay to Be Wrong
I noticed that youth library workers were, understandably, operating in reactive mode. But a quote from Bob Johansen, the author and futurist who introduced the VUCA Prime model in 2007, helped me realize this may not be the best method: “You have to be very clear where you’re going but very flexible in how you … Continue reading From Reactive to Proactive
As Luke Kirkland, teen department head at the Waltham (Mass.) Public Library, describes teen-driven services, they are initiated by youth: “Adults are invited to support teens in executing their ideas. Teens retain power of decision making and agency throughout execution.” It’s important that our libraries progress from a teen-centered to a teen-driven model. The latter … Continue reading Give Teens the Lead
The American Library Association–Allied Professional Association’s Library Worklife site states: “Union contracts often provide for fair and flexible working hours, better pay for overtime and work on evenings and weekends, more paid holidays, paid family and medical leave, and employer help with child care and elder care.” These conditions are undoubtedly important. But when talking … Continue reading Contract Concerns
“Library staffers still are uncertain what the [CL] framework actually encompasses and how to integrate it into library services for and with teens,” says Lance Simpson, youth services director at Tuscaloosa (Ala.) Public Library. Simpson is a member of the project Transforming Teen Services: A Train the Trainer Approach (T3). A joint endeavor of the … Continue reading Connect to Connected Learning
“Our Teen Squad programs are driven by youth interests while focusing on work readiness and 21st-century skills development,” says Kate Aubin, teen educator at PPL. “With our diverse community partners, we provide interactive and engaging competency-based programming that builds relationships and connects teens to workforce development opportunities.” One such offering under the umbrella of Teen … Continue reading Career Readiness for Teens
I’ve thought a lot about this disconnect and realized that, at least in part, library staffers continue to stay inside because of systemic barriers. What are some of these barriers? Job descriptions. Think about how your work is defined. Do your responsibilities include regularly going outside of the building to build relationships with teens and … Continue reading Organizational Barriers
