Vendors displayed a near-comprehensive range of products and services available to libraries, both physical and digital. Representatives were on hand to demonstrate solutions for use in the library, as well as services that can be offered virtually to patrons or deployed beyond building walls. Books and authors Much of the activity in the exhibit hall … Continue reading Solutions in San Diego
Previous cycles of business consolidation have yielded a layered landscape with distinct levels of competition. At the top, a handful of large organizations with considerable resources—Clarivate, EBSCO Information Services, Follett School Solutions, and OCLC—continue to expand their portfolios, covering multiple business sectors and library types. Middle-tier companies, including Axiell, ByWater Solutions, The Library Corporation (TLC), … Continue reading 2024 Library Systems Report
From energetic demos and mascots to giveaways and games, vendors continue to invest in their exhibit hall spaces for the opportunity to interact with current and potential customers. Additionally, many businesses act as sponsors, contributing to the overall success of Annual Conference and the Association. While this wasn’t a year for breaking news in the … Continue reading Trending Upward
Interest in open systems has been growing within the library world for at least 15 years, and recent procurements reflect important breakthroughs. The selection of the open source library services platform (LSP) FOLIO by Library of Congress (LC), the MOBIUS consortium, the National Library of Australia, and others has solidified FOLIO’s position as a major … Continue reading 2023 Library Systems Report
ALA mandated COVID-19 vaccinations and face masks for conference attendees, which lent some confidence for personal interactions on the exhibit floor. While some vendors noted lighter traffic than in past years, there appeared to be a sense of appreciation for the return of a live marketplace—and a consensus that virtual conferences have not been able … Continue reading A Marketplace of Ideas
The emergence of such a large business at the top of the industry has accelerated consolidation among mid-level players that aim to increase scale and efficiency to remain competitive. This was a banner year for consolidation of midsize competitors, with more acquisitions than any prior year. These deals raise concerns about weakened competition, but they … Continue reading 2022 Library Systems Report
In general, there are four approaches that libraries can take in relation to patron privacy. As library leaders consider implementing new tools for improving user outreach, they need to consider which model best suits their mission and strategic initiatives: Strict privacy. At one end of the spectrum, the library configures its integrated library system (ILS) … Continue reading A Model for Privacy?
Follett School Solutions’ products include the Destiny Library Manager used by many US K–12 school libraries, the Aspen Student Information System, and the Titlewave ecommerce platform, which it uses to distribute print and digital content for educational institutions. The company was acquired from Follett Corporation, a family-owned business based in Westchester, Illinois. While divesting its … Continue reading Follett School Solutions Sold to Private Equity Firm
The acquisition means a change of ownership for ProQuest but will not substantially affect the products and services purchased by libraries since Clarivate’s products and services do not typically compete in the library market. As part of Clarivate, ProQuest and its technology businesses Ex Libris and Innovative Interfaces potentially gain access to resources that will … Continue reading Clarivate to Acquire ProQuest
Only a few minor acquisitions took place in this deeply consolidated industry last year. Unlike in 2019, none of these transactions altered the overall balance of power among competitors. Vendors made extraordinary efforts to help customer libraries cope with changed services while they continued product development agendas looking beyond current circumstances. Responses to the crisis … Continue reading 2021 Library Systems Report
Technology for public library automation has been mired in stagnation. It takes a substantial level of development to both maintain existing products and build next-generation technologies for the emerging realities of a given library sector. Will Ex Libris opt to invent a new platform for public libraries, as it did for academics? How it responds may … Continue reading 2020 Library Systems Report
Library vendors, like the libraries they serve, have shifted their operations to a primarily work-from-home model. Almost all support services and software development continue in this way. Most were well prepared to make the change, because many of their employees are accustomed to working remotely. No major service interruptions or lapses in support have taken … Continue reading Vendor Responses to COVID-19
