Library vendors, like the libraries they serve, have shifted their operations to a primarily work-from-home model. Almost all support services and software development continue in this way. Most were well prepared to make the change, because many of their employees are accustomed to working remotely. No major service interruptions or lapses in support have taken … Continue reading Vendor Responses to COVID-19
The transaction marks a departure from its status as a founder-owned company. Though BiblioCommons will continue to operate independently, it now falls under the ownership of a large multinational technology firm managing a diverse portfolio of technology and software companies. But unlike general private equity firms, Constellation has never sold the companies it acquires. Long-term … Continue reading BiblioCommons Acquired by Constellation Software
OverDrive holds the dominant market share as the leading provider of digital content to libraries, with more than 43,000 libraries subscribing to its content lending platform. The OverDrive catalog currently offers 4.5 million books and audiobooks from more than 25,000 publishers. More than 95% of public libraries in the US and Canada rely on it … Continue reading OverDrive’s New Owners: What It Means
Since December 2015, Ex Libris has been owned by ProQuest. In addition to its role as a major content provider to libraries, ProQuest is now responsible for a growing portfolio of library technology products, including major systems for resource management, content discovery, materials acquisition, reading list integration, and research services. While ProQuest faces major competition … Continue reading ProQuest to Acquire Innovative Interfaces
Commercial websites aim to capture as much personal data as possible. This data powers a global advertising ecosystem designed to strengthen retail sales through finely targeted ad placement. To manage websites and internet technologies in ways that reflect their values, libraries invariably must make difficult choices and compromises. While they may not be able to … Continue reading Personalization vs. Privacy
The ongoing allure of books Traditional books still dominate much of the hall. Publishers and distributors pull out all the stops to win the attention of librarians, appreciated for their influence in promoting titles they recognize as quality literature. Many librarians schedule their exhibit visits around the times when their favorite authors are present to … Continue reading On Display in the Exhibit Hall
Outdated automation systems can reinforce work patterns that no longer reflect priorities as core library activities change. Bursts of innovation can create new products better aligned with current library realities. The products that emerge out of these creative booms then become mainstays that support the next phase of library operations. The academic library sector can … Continue reading Library Systems Report 2019
An academic library can assemble several combinations of products, depending on the ways in which it organizes its website and discovery environment and the types of resource management systems it has in place. One critical debate has recently emerged: Should discovery services be bundled or acquired à la carte? Perspectives differ regarding the benefits of … Continue reading Discovery Services
The conference brought together more than 750 companies and organizations in the world’s largest exhibition of library-oriented technology. This roundup describes a few of the products that caught my eye. It’s not a comprehensive report; there were just too many interesting items on hand to write about them all. Seeking synergies ProQuest is a good … Continue reading Tech in the Exhibit Hall
Academic libraries are looking beyond efficiencies in collection management or improvements in library-provided discovery services. Instead, they are addressing broader education needs by inserting relevant resources into platforms that support the curriculum and enhance their institutions’ research activities. Public libraries seek technologies that improve engagement with their communities. These libraries value reliable and feature-rich automation … Continue reading Library Systems Report 2018
Integrated library systems (ILS), as well as the new genre of library services platforms, are offered to libraries primarily as proprietary products controlled by a single vendor. Libraries that use these products remain dependent on that vendor for ongoing software development, solutions to systemic problems, and service enhancements. While proprietary software remains the dominant approach, … Continue reading Open Source Software
I probably spend more time in the exhibit hall than most conference attendees—you may have seen me browsing the aisles or rushing to my next appointment. The meetings I have with company executives and product experts inform much of my research and writing for months to come as a chronicler of the library technology industry. … Continue reading Tech Power
