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Next Steps header

Next Steps

  • Aug 16, 2010 : The Customer's Always Right
  • Jun 21, 2010 : Unquiet Library Has High-Schoolers Geeked
  • Jun 10, 2010 : Social Eyes
  • Apr 16, 2010 : Weeding Grows the Garden
  • Mar 8, 2010 : Risk, Failure, and Yield


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How the World Sees Us

The nonfiction and reference section has an answer center with dedicated phone lines and live-chat librarians.



Reporter Robert Duffer, on how the Arlington Heights (Ill.) Public Library is “adapting to the changing needs of its community,” Chicago Tribune, August 7, 2010.

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