Libraries are so much more than four walls. Serving everyone in a community often requires meeting people where they’re at, in a way that’s most accessible to them. Outreach services do just that. The following titles provide strategies and real-life examples so library workers of all types can leverage outreach to expand their local footprint.
Academic Libraries for Commuter Students: Research-Based Strategies
Edited by Mariana Regalado and Maura A. Smale
With commuter students making up most of the country’s undergraduate population, academic librarians need creative solutions to meet their diverse needs. This book, produced by a multidisciplinary team from City University of New York, provides examples of services specifically for nonresidential students and ways to develop these resources. Whether through textbook and tablet loaning programs or enhanced web services, libraries featured in this title demonstrate how to connect with off-campus students, many of whom require remote access or may have limited time to visit libraries. ALA Editions, 2018. 168 p. $53.99. PBK. 978-0-8389-1701-5. (Also available as an ebook.)
Loaners: The Making of a Street Library
By Ben Hodgson and Laura Moulton
Told through alternating recollections, Hodgson’s and Moulton’s tales are a poignant account of friendship, the lived experience of homelessness, and creating a street library. Moulton is founder of Street Books in Portland, Oregon, offering library services from her bike to people facing homelessness. Hodgson became a devoted borrower, but he and Moulton lost touch for two years before they later reconnected. Loaners is a reminder of the profound impact library services can have beyond their physical spaces. Perfect Day Publishing, 2021. 276 p. $15. PBK. 978-0-9836-3279-5.
Outreach Services for Teens: A Starter Guide
By Jess Snow
Perfect for library professionals at any stage of their career, Snow uses a systematic approach to provide guidance on forming enduring relationships with other community institutions that may need youth library services, such as foster homes, detention centers, and alternative schools. The latter part of the book offers tips to leverage technology, including creating digital collections for teens that further enhance a program’s reach. ALA Editions, 2020. 104 p. $44.99. PBK. 978-0-8389-4815-6.
Designing Adult Services: Strategies for Better Serving Your Community
By Ann Roberts
Designing Adult Services offers practical tips to build successful library programming for multiple generations. Chapters 8 and 9 are especially valuable for those interested in implementing new outreach services. Chapter 8 examines in-home library services like mail and personal delivery programs for homebound patrons. Chapter 9 explores offsite visits and pop-up locations as ways of bringing library services to other audiences. With numerous examples within these two chapters alone, this title inspires libraries to innovate and meet people where they are. Libraries Unlimited, 2017. 194 p. $45. PBK. 978-1-4408-5254-1. (Also available as an ebook.)
Senior Services Today: A Practical Guide for Librarians
By Ashley Brooks
For readers seeking to grow their knowledge of outreach services, chapter 6 of this comprehensive title illustrates how fostering community partnerships can not only increase library engagement but also help staffers successfully bring programming to secondary locations—especially for a population that may struggle with traveling to a branch. As the book underscores, outreach can bring enjoyable experiences and practical information to older adults. Rowman & Littlefield, 2021. 126 p. $69. PBK. 978-1-5381-4882-2. (Also available as an ebook.)
Designing Experiences
By J. Robert Rossman and Mathew D. Duerden
Rossman and Duerden look at the growing trend of experience design, a business approach in which companies seek to deliver exceptional experiences to draw customers and connect them to their services. Those in our profession can apply the lessons from this book, which details, step by step, how to effectively devise memorable user experiences. This aligns perfectly with outreach activities, which rely on patron engagement and repeat visits. Columbia University Press, 2019. 224 p. $30. 978-0-2311-9168-5. (Also available as an ebook.)