Sarah Strahl

The Right Technology

January 4, 2016

Technology staffers at public libraries should be asking themselves continually: How do we make this technology fit the library? How do we make and keep technology nimble and adaptable? Can we ever make technology dynamic enough to ensure we can keep up with unforeseen problems? How do we do this so we can help patrons … Continue reading The Right Technology


On My Mind

Winds of Change

October 30, 2015

This was the context for President Barack Obama’s proposal, delivered in his State of the Union address on January 20, to make community colleges affordable to everyone. Called “America’s College Promise,” the proposal would allow students to complete a certificate, an associate’s degree, or the first two years of a bachelor’s degree at no cost. … Continue reading Winds of Change


Irene Ke, Kristine Greive, and Porcia Vaughn

Improving Retention

September 17, 2015

The University of Houston (UH) has more than 40,000 students from 137 nations. Among our undergraduates, 26.9% are Hispanic, 19.8% are Asian, 10.2% are African American, and 9.8% are international. Many of them are first-generation or nontraditional students. UH is changing from a commuter school to a flagship destination research university, and student success is … Continue reading Improving Retention


By Ann K. Symons and John "Mack" Freeman

Serving Everyone

June 24, 2015

LGBT librarians and the LGBT community are not responsible for making excellent library services happen. It is the responsibility of all of us who hold strong the values of librarianship: access, equity, intellectual freedom, and diversity. LGBT patrons and their allies want their privacy protected from prying eyes (which libraries already do well); the ability … Continue reading Serving Everyone


The author (wearing a tie) at the reference desk before her transition.

A Lot to Feel Proud About

June 3, 2015

In late 2006, after many stops and starts, I finally got up the nerve to change my gender to female and began living my life as a woman. As libraries have changed and evolved, I’ve been changing and evolving right along with them. I have been very fortunate throughout my transition from male to female; … Continue reading A Lot to Feel Proud About


Ernest Dixon

Biometric Access

May 26, 2015

Paul Sawyier Public Library implemented a biometric identification system in October 2008. Since then, patrons who sign up for a library card have the option to enroll in the finger identification system, which is required only when using the public computers and the media box located in the lobby. To check out materials or log … Continue reading Biometric Access


Between 1993–2012, average student debt rose from $9,450 to $29,400. Additionally, the number of seniors graduating with loans has increased from 47% to 71%.

In College, Time Is Money

April 2, 2015

According to the Institute for College Access and Success, from 1993 to 2012, average student debt rose from $9,450 to $29,400. Additionally, the number of seniors graduating with loans has increased from 47% to 71%. Data for heads of households under 40 years of age shows that student debt results in higher levels of credit … Continue reading In College, Time Is Money


Kristen Totleben and Kathryn Deiss

Learning Together

January 29, 2015

Block said that by focusing on our abundances (gifts we have and contribute) rather than our deficits (what we lack), we could have a relationship based on “enoughness,” the idea that what we have is enough to sustain our relationship and reach our goals. Inspired by Block’s ideas, we committed to changing our relationship to … Continue reading Learning Together


The Price of Patronage

December 4, 2014

When I travel, the first thing I typically seek out in any new city is its public library. It gives me immense pleasure to see a thriving library, full of patrons taking advantage of all the materials and services each unique place has to offer. But I know I am not alone. Any bibliophile, library … Continue reading The Price of Patronage


Nancy Fawley

Flipped Classrooms

October 7, 2014

The method is not new; literature classes traditionally follow a similar model in which students read assigned texts as homework and come to class prepared for discussion. The renewed focus is a result of technological innovations that allow instructors to transfer a lecture into something portable that can be viewed or listened to outside of … Continue reading Flipped Classrooms


Speaking Up

June 10, 2014

In some ways, it is the subtlety of the act of harassment that allows it to be so often overlooked: When I worked in IT, sexism and misogyny were the unspoken accepted practice. I learned to navigate that world to the best of my ability, knowing that to fight back could mean professional death. So … Continue reading Speaking Up


Rene Tanner

A Moment of Science

May 19, 2014

Academic libraries are adopting strategies bookstores use—arranging writing workshops, inviting authors to give talks, and hosting book clubs—to make their spaces and services engaging. Thriving local bookstores, such as the Poisoned Pen and Changing Hands Bookstore in the Phoenix area, have figured out the importance of community and social activities in an era of steep … Continue reading A Moment of Science