Karen Muller

Understanding Diversity

September 21, 2015

Even if we would like, we cannot know every book in our collection; nor is it likely that we will know the reading interests of every patron. How then do we advise those looking for reading suggestions? Crash Course in Readers’ Advisory, by Cynthia Orr, reviews the basics of readers’ advisory services, starting with a … Continue reading Understanding Diversity


Irene Ke, Kristine Greive, and Porcia Vaughn

Improving Retention

September 17, 2015

The University of Houston (UH) has more than 40,000 students from 137 nations. Among our undergraduates, 26.9% are Hispanic, 19.8% are Asian, 10.2% are African American, and 9.8% are international. Many of them are first-generation or nontraditional students. UH is changing from a commuter school to a flagship destination research university, and student success is … Continue reading Improving Retention


A few of the 75 Civil War–era photographs that were taken from Bangor (Maine) Public Library and later recovered. These images, along with 50 original World War I– and World War II–era posters that were stolen, had an estimated value of $31,000. The image of the officer leaning over his chair helped identify the set as belonging to the library.

Thwarting Book Thieves

September 16, 2015

What Graves didn’t know was that by the time he brought them to the dealer, the owner had already seen the items at the library a few weeks earlier. “I had been talking about them to the owner while he was visiting our special collections area,” says special collections librarian Bill Cook of Bangor (Maine) … Continue reading Thwarting Book Thieves


Su Kim Chung (right) and items from the University of Nevada, Las Vegas Libraries Special Collections

Bookend: Vintage Vegas

July 14, 2014

Su Kim Chung is head of special collections public services at UNLV Libraries—home to the Center for Gaming Research, which includes a world-renowned Gaming Collection that documents the history, economics, and regulation of the gaming industry; and the Oral History Research Center, which collects oral narratives from local residents. Several of UNLV’s digital collections provide … Continue reading Bookend: Vintage Vegas