It’s an overwhelming time to vet and license library resources. To cut through the noise, I’ve narrowed down my queries for vendors to five questions to better understand how a new AI tool might enhance my library’s user experience. 1. What content is your tool trained on? The future of generative AI models will heavily … Continue reading 5 Questions to Ask Your Vendors about AI
The Telecommunications Act of 1996, signed into law on February 8, expanded the definition of essential communications services to include telecommunications and high-speed internet. It established the E-Rate program, which provides schools and libraries with discounts on internet and other telecommunications services and the equipment they need to use them. Today, virtually all public libraries … Continue reading 30 Years of E-Rate
Within an hour, library leaders had been alerted to the suspicious activity, and the IT director had disconnected the servers, halting a ransomware attack mid-strike. “We caught them in the act,” says OTPL Director Chase McMunn. Worldwide, more than 15 million cyberattacks have been reported every year since 2020. At public institutions like libraries, these … Continue reading Road to Recovery
Within an hour, library leaders had been alerted to the suspicious activity, and the IT director had disconnected the servers, halting a ransomware attack mid-strike. “We caught them in the act,” says OTPL Director Chase McMunn. Ransomware attacks and cybersecurity incidents are no longer rare, with more than 15 million cyberattacks worldwide annually since 2020, … Continue reading Road to Recovery
When she came across a book titled Rabbits: Children’s Animal Fact Book from the publisher Bold Kids, it seemed promising. Eklund hadn’t heard of Bold Kids before, but it offers nearly 500 books on Goodreads and Amazon, and its paperbacks aren’t expensive. Though the catalog showed only the book’s cover—not its interior—she put in the … Continue reading Books by Bots
“If you have anxiety, you can build your worst-case [driving] scenario and then play through it as many times as you need to realize that you have power over that scenario,” says Gabriella Norton, a librarian at MEBAL who helped bring the technology to the library. “What could you do if, God forbid, an actual … Continue reading License to Learn
The June 30 panel at the American Library Association’s 2025 Annual Conference and Exhibition in Philadelphia gathered library technology experts to discuss ways that AI—and other technologies—are impacting libraries this year and how they may evolve in the future. AI technology is developing rapidly. “Usually a cycle of technology is a decade long,” says Marshall … Continue reading Generative Generations
At George A. Jackson Elementary School in Jericho, New York, educators wanted to help students discover the power of their voices. During the 2023–2024 school year, as part of a unit about natural hazards and disasters, 4th-graders used library and classroom time to create podcasts about their research. After National Public Radio (NPR) recognized one … Continue reading Amplifying Voices
“College students, being digital natives, are more inclined to engage with technology-driven learning tools,” says Yingqi Tang, distance education and electronic resources manager at Jacksonville (Ala.) State University’s (JSU) Houston Cole Library. That’s a major reason many institutions are using augmented reality (AR) to connect with students. Unlike virtual reality, which immerses the user in … Continue reading Optimizing Reality
First, American Libraries Associate Editor Megan Bennett speaks with Cheryl Eberly and Larry Singer, both from Santa Ana Public Library in California. They discuss the library’s initiative, which provides neurodivergent youth with access to robots that help them build social-emotional skills. This includes an AI robot named Moxie, who is available for checkout. Then, American … Continue reading Call Number Podcast: Decoding AI
Scholars Michael Barrett and Wanda Orlikowski note in a March 2021 paper that technologies deployed at scale have both constructive and problematic outcomes. As library decision makers position the library as a source of advice and expertise, as they determine the products and services to invest in, and as they consider the welfare of their … Continue reading Predicting the Unpredictable
According to a May 2023 survey of academic librarians by Leo S. Lo, professor and dean of the College of University Libraries and Learning Sciences at University of New Mexico in Albuquerque, about 45% of respondents said they have a moderate understanding of AI concepts and principles. Seventy-four percent underscored the urgent need to address … Continue reading Reading Between the Bots
