In general, there are four approaches that libraries can take in relation to patron privacy. As library leaders consider implementing new tools for improving user outreach, they need to consider which model best suits their mission and strategic initiatives: Strict privacy. At one end of the spectrum, the library configures its integrated library system (ILS) … Continue reading A Model for Privacy?
Most libraries use one or more library engagement platforms—such as newsletters, mobile apps, or reservation systems—for communications like notifying customers about upcoming events or inviting them to browse materials and check something out. These interactions are touchpoints where the library and customer connect, not unlike a physical reference or circulation desk. Let’s consider how libraries … Continue reading Ways to Connect
The Toward Gigabit Libraries Toolkit is a free, open source learning, diagnostic, and advocacy resource funded by the Institute of Museum and Library Services. The kit’s Creative Commons license allows users to remix, adapt, and build on the work, making it a powerful starting point for training in library organizations. The toolkit’s aim is to … Continue reading Diagnose and Fix
As access remains limited and fewer staffers work onsite than before the pandemic, launching a digital repository via traditional, onsite hardware may be impractical or even impossible. Our world may be opening up again, but trends such as remote working and online education are likely to continue. To host cultural resource collections in a remote … Continue reading Head in the Cloud?
Digital preservation is a relatively young field. And as a result, it lacks established pathways and processes. What’s more, guidance for practitioners has been purposefully written from a high-level perspective to allow for flexibility by different types and sizes of institutions. But to translate lofty digital preservation theory into on-the-ground practice, we need workflow documents … Continue reading Recipe for Success
The tech company Cisco predicts that by 2022, video will account for 82% of all internet traffic. In recent years, large libraries have jumped on this trend, producing recorded author events, tutorials, and promotional videos; since the pandemic began, the popularity of online videos has exploded even further. Ubiquitous as it is, much video content … Continue reading Inclusive Media
Digital collections, however, are not simply representations of physical collections but resources in their own right. Unlike physical collections, their digital counterparts feature detailed metadata. Often, they also feature full text, thanks to optical character recognition conversion of text images into machine-encoded data. Both metadata and data can be mined, analyzed, and visualized—not only opening … Continue reading Visualize This
According to the Pew Research Center, more than 81% of US adults own a smartphone, up from 35% in 2011. That share is even higher for adults ages 18–29 at 96%, while just over half of people age 65 and older own one. Roughly one in five American adults are “smartphone-only” internet users, meaning they … Continue reading Wired for Wireless
This open digital library not only introduced users to a new way of engaging with digital content but also offered a sustainable business model to publishers, authors, libraries, and those who wished to support it financially. The idea for the national library did not come overnight. It was the result of working on various projects … Continue reading One Country, One Collection
The themes of afterlife and legacy have become prominent in popular media over the past few years, but the lifecycle of our digital footprint is less understood. The Digital Legacy Association, a British organization that hosts annual conferences on the topic, defines digital legacy as the digital information left behind when a person dies. How … Continue reading Digital Legacy Planning
Both Alexa and Google Assistant let you run a set of tasks with a single voice command. For example, when you say, “Hey, Google, good morning,” Google Assistant will execute a predefined sequence that can include: adjusting your lights and thermostat; providing a weather report; estimating your commute time; looking up your calendar; providing reminders; … Continue reading Voice Assistants
In the May issue of American Libraries, without seeking her permission, this column ran with a photo of Professor Kim in all editions. After publication, she notified us of this mistake. We were not able to correct the print edition of the May issue. We have corrected it in the online, PageSuite, and PDF editions of the column. We apologize for the error. … Continue reading A New Tech Revolution
