I spend a week in Door County, Wisconsin, every summer and so was interested to open Reading Places: Literacy, Democracy, and the Public Library in Cold War America and find out it is based on events in Door County in the 1950s. A regional library consisting of seven existing libraries and two new bookmobiles was … Continue reading Regional Reading Places
Over the years, librarians and researchers have studied the usage of books, journals, meeting rooms, photocopiers, programs, and just about any other resource or service libraries have chosen to provide. The reasons for doing so are simple: Librarians wish to provide their communities with resources and services of the highest utility, effectively foreseeing which materials … Continue reading Measuring E-Resource Use: Standards and Practice for Counting Remote Users
Last time, I discussed QR codes and how they can link you to content that provides further information about an object. But what if you didn’t have to put barcodes all over everything you wanted people to scan? What if all it took to get that content was to walk up to an item or … Continue reading Your Reality, Augmented
We strive to provide great customer service, yet few of us actually use the “C” word. We have many names—patron, borrower, user, reader—but “customer” remains controversial and typically we avoid it. Not so at Howard County Library, located in the Baltimore suburbs. At HCL, they embrace the term, feeling that it accurately conveys the relationships … Continue reading The Customer’s Always Right
“Our Authors, Our Advocates” was launched at my Inaugural Banquet during Annual Conference in Washington, D.C., in June. I was deeply honored to have as my special guests four wonderful authors who spoke so eloquently. They were, by turns, funny, passionate, compelling, and thoughtful, and they illustrated how authors can partner with us to advocate … Continue reading In Their Own Words
The next time you find yourself in Canton, Ohio, make a stop at the National First Ladies’ Library, home of the Abigail Fillmore Library Room. This room replicates the first permanent White House library, established by Millard and Abigail Fillmore in 1850. Although the library remained mostly intact for more than 50 years, just a … Continue reading The First First Library
“So what do you do for a living?” she asked, pushing her comb through my dampened hair. It was an innocent question from a hair stylist, who by all outward appearances, seemed to be innocent herself. I know it’s one of the first questions we all ask when we meet people, but I absolutely hate … Continue reading A Bookworm By Any Other Name
If by vocation or avocation you’ve come to cherish children’s literature, you’ve no doubt encountered some skepticism about this particular passion. For too many people, children’s books simply don’t merit serious consideration. As Seth Lerer aptly observes in his award-winning Children’s Literature: A Reader’s History from Aesop to Harry Potter, “For a long time, what … Continue reading It’s Not Monkey Business
Lady Gaga is totally playing us. I mean, “Alejandro,” a song that even ABBA couldn’t get past the semifinals of the Eurovision Song Contest, a video that includes her wearing a machine-gun bra that Madonna would be embarrassed by . . . and it’s a worldwide hit. (For my money, “Bad Romance” is much more … Continue reading Who’s in Charge Here?
Members of the American Library Association have been talking a lot about books these days, the future of the book as a delivery mechanism, as opposed to a quaint artifact. Readers of American Libraries have responded by writing some provocative articles for the August 2010 issue about the future of the book in a digital … Continue reading Unnecessary Choices
The following story is a cautionary tale for all of those people who say that the internet has replaced the reference collection and that Google has replaced reference librarians. On a cheery morning in late April 1992, I had a flight of whimsy. I woke up to the sounds of birds chirping outside and thought, … Continue reading Surveying My Sex Appeal
In the first edition of Developing an Outstanding Core Collection Carol Alabaster outlined her principles of adult core collections, based on her work at Phoenix Public Library. In the second, she revisits those principles to make sure they are still valid (they are) and also addresses the technological changes that have occurred since the first … Continue reading New from ALA
