Author Archive: Carrie Smith

Gale Engage provides dashboard visualizations of library data.

Target Acquired

May 3, 2021

Gale Engage User: Riti Grover, director at Farmington (Mich.) Community Library What is Gale Engage? Gale Engage is a marketing and analysis tool designed to optimize the library’s effectiveness through data analysis and dashboard visualizations that enable library staff to best focus their efforts within the community. How do you use it? We use Gale … Continue reading Target Acquired


Stacey Aldrich and Ian Kitajima

Meeting the Future Head-on

January 25, 2021

It’s a timely, if violent, image: The pandemic has accelerated numerous technological changes, including digitization, automation, and remote work. In the midst of this upheaval, the Hawaii State Library system has partnered with Oceanit to help dodge any metaphorical punches by bringing artificial intelligence (AI) technology, along with job training and mentorship for students, to … Continue reading Meeting the Future Head-on


Jeff Pinsker, Erica Ruscio, and Rebecca Strang

Let’s Play Online

January 25, 2021

Strang was joined by Erica Ruscio, young adult librarian at Ventress Memorial Library in Marshfield, Massachusetts; Dan Major, adult services library at Orion Township (Mich.) Public Library (OTPL); and Jeff Pinsker, CEO of Amigo Games, for “Virtual Gaming Programs: Resources for Fighting Social Isolation with Gaming,” a session sponsored by the Games and Gaming Round … Continue reading Let’s Play Online


Melissa N. Glenn and Melissa Munn

Caring for the Caretakers

January 24, 2021

“Most of us are managing multiple stresses at once. Some are related to the pandemic, and some are related to normal life,” said Melissa Glenn, health and social services coordinator for King County (Washington) Library System (KCLS). “Working from home, witnessing racial violence, political tension—these are all things can cause distress, especially when they are … Continue reading Caring for the Caretakers


Julia Gelfand, Shannon Lichty, Sarah Sansbury, and Amber Seely

Meeting Digital Challenges

January 23, 2021

Last year saw unprecedented increases in digital lending. Digital collections aren’t new to libraries, but coronavirus precautions have led many library users to try out ebooks, digital audiobooks, and other online offerings for the first time. Shannon Lichty, vice president of partner services for OverDrive, moderated a panel of academic, public, and school librarians in … Continue reading Meeting Digital Challenges


Christian Cooper, Marie Javins, and Alitha Martinez

Making Better Myths

January 23, 2021

Cooper, joined by DC Comics Executive Editor Marie Javins, artist and illustrator Alitha Evelyn Martinez, and moderated by Andrew Aydin, former aide to the late Rep. John Lewis and coauthor of his March graphic novel trilogy, discussed bringing new voices to comics at “REPRESENT!: Stories of Personal Experiences, Unheard Voices, and Social Change—a Panel” at … Continue reading Making Better Myths


A clock next to calendars listing different numbers of days representing REALM test result quarantine periods

REALM Test Results

January 4, 2021

Since May, the REopening Archives, Libraries, and Museums (REALM) project—an Institute of Museum and Library Services (IMLS)–funded collaboration between OCLC and the research and development organization Battelle—has been studying surface transmission risks of common library and museum materials. Results from the first five rounds of tests, illustrated in this infographic, show that the virus’s survival … Continue reading REALM Test Results


Destiny facilitates holds and curbside pickup.

Remote Realities

January 4, 2021

Follett Destiny User: Craig Seasholes, librarian at Dearborn Park International Elementary School in Seattle What is Destiny? Destiny is a library management system that allows cataloging, inventory, and usage reports for print and electronic resources. Destiny Discover is the student-facing catalog that allows students to log in, download electronic resources, and put holds on books. … Continue reading Remote Realities


Staff (top) and patron views of Curbside Communicator.

Don’t Touch

September 1, 2020

Curbside Communicator Unique’s Curbside Communicator automates curbside pickups for holds and creates a simple communication link between patrons and library staff to facilitate the process. Rather than requiring patrons to reserve a time slot in advance, Curbside Communicator allows patrons to arrive anytime during designated hours and use their mobile devices to check in and … Continue reading Don’t Touch


Infobase’s Films on Demand fashion studies streaming video collection includes more than 1,300 titles.

Arts Online

July 1, 2020

Infobase Infobase is one of the largest providers of streaming services to libraries. Its Films on Demand service provides more than 42,000 streaming videos to academic libraries on a variety of subjects. Each video is divided into searchable segments, and users can create and bookmark their own segments. Downloadable and searchable transcripts accompany each video, … Continue reading Arts Online


Serving the transgender community panel: Rebecca Hass, Alex, Meg Metcalf, and Robert Taylor

Serving the Transgender Community

June 29, 2020

In “Serving the Transgender Community: It’s More Than Just Bathrooms!,” an American Library Association (ALA) Virtual program sponsored by the ALA Rainbow Round Table and moderated by Deb Sica, deputy county librarian at Alameda County, panelists discussed things libraries can do to serve the needs of the transgender community. Transgender and nonbinary members of the … Continue reading Serving the Transgender Community


Making Comics History: Malaka Gharib and Tasha Spillet-Sumner

This Moment in Comics

June 29, 2020

With Tasha Spillett-Sumner, author of the Surviving the City graphic novel series, Gharib discussed the role of the comics industry in this historic moment of uprisings against white supremacy and structural inequality at “A Comics History in the Making,” moderated by Alea Perez, president of the American Library Association’s (ALA) Graphic Novels and Comics Round … Continue reading This Moment in Comics