opioid abuse

Saving Lives in the Stacks

June 21, 2017

“As this nation’s opioid crisis has exploded, the staff at the public library … have become first responders,” NPR’s Scott Simon told listeners. “And I gather the librarians there have been obliged to become involved in a way that—well, become involved in a way librarians aren’t usually asked to become involved.” What Simon didn’t say—but … Continue reading Saving Lives in the Stacks


Vaping

New Trends in Library Security

June 1, 2017

Library directors and staffers in all parts of the country and in all types of libraries continue to be concerned about challenging patrons who sometimes adversely affect library services, including people who are homeless, have a mental illness, or abuse substances. But what follows are real experiences seen firsthand or recounted by library employees—security concerns that … Continue reading New Trends in Library Security


A Self-Service Experiment

November 1, 2016

As libraries face cloudy funding forecasts and stagnant budgets, innovation and creativity become driving forces to increase a community’s access to library materials, programs, and services. With uncertainty comes an opportunity to reinvent and find new ways to serve a growing population of patrons. Gwinnett County (Ga.) Public Library (GCPL) used that opportunity to partner … Continue reading A Self-Service Experiment




Joseph Janes

Safe and Sound

March 1, 2016

I had the opportunity to indulge a while ago. My former doctoral student Elisabeth Jones invited me to come and be part of a session she was doing with her first-quarter graduate students on the future of libraries. They had done some initial readings, and naturally had their own ideas, many of which brought them … Continue reading Safe and Sound


A few of the 75 Civil War–era photographs that were taken from Bangor (Maine) Public Library and later recovered. These images, along with 50 original World War I– and World War II–era posters that were stolen, had an estimated value of $31,000. The image of the officer leaning over his chair helped identify the set as belonging to the library.

Thwarting Book Thieves

September 16, 2015

What Graves didn’t know was that by the time he brought them to the dealer, the owner had already seen the items at the library a few weeks earlier. “I had been talking about them to the owner while he was visiting our special collections area,” says special collections librarian Bill Cook of Bangor (Maine) … Continue reading Thwarting Book Thieves


Better Communication, Safer Facilities

Better Communication, Safer Facilities

September 14, 2015

Safety and security are everyone’s jobs. This includes the library director, every department head, every supervisor, all full- and part-time employees, library board members, Friends of the library members, elected officials, and even patrons—who can and should tell us about safety or security concerns when using our branches. Safety and security themes Facility safety and … Continue reading Better Communication, Safer Facilities



Ernest Dixon

Biometric Access

May 26, 2015

Paul Sawyier Public Library implemented a biometric identification system in October 2008. Since then, patrons who sign up for a library card have the option to enroll in the finger identification system, which is required only when using the public computers and the media box located in the lobby. To check out materials or log … Continue reading Biometric Access


Baltimore resident Kevin Eaton walks past the Enoch Pratt Free Library at Pennsylvania Avenue on April 29 as police were stationed against many city buildings and on the streets.

Libraries Respond to Community Needs in Times of Crisis

May 15, 2015

A pretty typical moment for most librarians, Diggs says, except that Tuesday morning, April 28, was no typical day. Just 12 hours before, rioting had erupted across the street from the Pennsylvania Avenue branch of the Enoch Pratt Free Library, when protests against the high-profile death of Baltimore resident Freddie Gray turned violent. As a … Continue reading Libraries Respond to Community Needs in Times of Crisis